"Heather is the most amazing leader to work with.  She is inspiring, motivating and her knowledge in the industry is unmatched.   Her leadership is what moved me to make the necessary changes in my business and join CB.  Thank you Heather for seeing in me what I did not."

"Heather epitomizes leadership. She consistently goes above and beyond to assist in any capacity. With extensive knowledge of our industry and beyond, she effortlessly addresses any queries I may have. Heather is professional, intelligent, and accessible to her agents. Above all, she brings a sense of enjoyment to her role, and has pride in her work.  It is a pleasure to work with her."

"I would like to take this opportunity to commend Heather Thompson-McAfee for how impressively well she manages not only one Coldwell Banker Realty Office but two offices.  I feel very fortunate to have her as my Managing Broker in the Gilford office.  Heather has a wealth of knowledge and is always there to answer any question or share quality advice.  She is enthusiastic, uplifting and a very positive person. She sincerely cares for all of her agents and wants the very best for us. She is an effective leader and leads by example.  Heather is professional, ethical, a great communicator and knows the Lakes Region market.  She is on top of the current market changes in the industry and makes sure we have the tools to navigate the changes effectively.  I have had a number of Managing Brokers throughout my 20 years as an agent and Heather is truly the BEST of the BEST!"

"I have been in Real Estate for nearly 20 years and have worked under the
direction of about a dozen office managers and brokers.

By far the most responsive, most helpful, most focused and most “fun” to work
with is Heather Thompson-McAfee.

Heather has time for every issue, large or small. Her background is varied and
includes experiences that are always helpful and supportive. She has a great
way of giving direction in a kind, caring way without being combatitive,
accusatory or intimidating, but she always gets to the heart of every critical
issue quickly and sends you in a positive direction with clarity and energy.

Heather is bright, energetic, street smart and well educated. She can handle all
sorts of personalities and issues.

Her office meetings are excellent….well organized and informative. She is 100%
prepared and the efficiency of her communications are amazing. She always
follows up with hard copies of information and follow ups, and makes
accommodations for people who can’t be personally in attendance.

The office is a reflection of her personality and skills also. Clean, open and
bright with supplies in neat order, equipment running, and all appropriate data
available and accessible, it’s well run with administrative staff that is positive and
highly helpful, trained and effective.

She is the absolute best, and it’s a pleasure to work under her leadership and
direction."

"Heather is by far the most influential, understanding, knowledgeable and caring broker in the industry. I fought recruitment because I thought that this is just to good to be true. I took a left turn at another brokerage before I joined CB under Heather. I cannot tell you how life changing this has been for not only me but my team. I will retire here. Heather will change your life as she helps change the industry. I truly cannot thank her enough for her support and guidance."

"As an agent who has worked at several other brokerages for an extended period, I can say with absolute certainty that Heather is the epitome of what a broker should be in all facets.  She is incredibly knowledgeable and always makes herself available to us outside of her business hours, including nights and weekends.  As she always tells me when I reach out during her time off when I apologize for bothering her, "if you are working so am I and I am always happy to help!".  She is a true team player that genuinely cares about each of the agents' well-being and success.  She is a great mentor and coach that is always there to give you a road map, a pep talk when needed or simply an ear to listen when it has been a tough day.  Heather has created an office environment and atmosphere that is always wonderful to be in and one that I feel uplifted by when I leave.  I consider myself very fortunate to have Heather as my broker and know that my career will continue to take great leaps with her guiding the ship.  Coldwell Banker is extremely blessed to have her as are we!"

"Heather is not only efficient, full of knowledge, and resourceful, she is patient and warm. She is always available for even the simplest of questions, as she truly strives for her agents to be successful and professional. 

"Heather McAfee has proven herself to be what my expectation of a great broker is.

"I joined Coldwell Banker about a year and a half ago. Heather McAfee had called me a couple
of times to come and check out what Coldwell Banker was offering. I was like most people,
resistant to change. I was working for another company which basically amounted to by myself and on my own with no training at all. Then one day I thought, “Why am I working out of an office
in Franklin, which I never went to, when I could be working in between two lakes where people
spend a lot of money?” This led me to Heather. It was the best decision I ever made. Heather
has helped me in more ways that I can count. She has shown me things that after 3 years in
real estate no-one had ever bothered to teach me. She is always available to help. Heather is
one of the most selfless managers I’ve ever encountered and has created an environment in
the office that one wouldn’t expect in a competitive sales industry like real estate. I believe Heathers attitude is contagious because everyone that works around her are also nice and
helpful which creates a great work environment. I can’t thank Heather enough for what she has
done for me and what she continues to do by giving her job 110% every day. As I said recently
“I’ve found my forever work home” and that’s because of Heather. Thank you!"

"I have been an agent for 7 years and have had several managers in this time.

Heather is Professional, enthusiastic and cares about the agents. She not only does a nice job handling both Center Harbor and Gilford offices, but she unifies us as agents.

Heather is always there to answer any questions you have. Heather also gives you great direction for building your career as an agent, always giving great advice and offers additional education from others in CBR. Heather is a good communicator and a pleasure to work with.

We are lucky to have such enthusiasm in the office and someone that knows the area and the business."

"I am incredibly fortunate to work with Heather McAfee as my Managing Broker.  She has an extensive knowledge of the real estate profession.  No matter how busy she is, she always makes herself available to help, acting as if she has nothing else going on, which couldn't be further from the truth.  She manages more than anyone else I know and I am constantly amazed at how she does it. She treats each agent like they are her only one, providing individualized support and guidance.  I couldn't ask for a better managing broker!"

"

"I was a new agent to Coldwell Banker Realty and Heather was very welcoming and helpful. Even though she was busy she made the time to sit down and speak with me. Heather is always there for you no matter what and is very patient and understanding. She will definitely help you grow your business."

"Heather is honestly one of the best! Having personally been a manager and having worked with many managers for more than forty years, I can honestly say she is tops.  Heather is experienced, knowledgeable and always available.  She is an excellent trainer.  She communicates, willingly shares her expertise and keeps us informed with the newest changes, laws and rules.  It is an absolute pleasure to work with Heather."